How can companies leverage technology and data analytics to gain insights into new employees' emotional investment and sense of purpose towards achieving customer experience goals, and what tools or platforms are most effective in helping to enhance employee engagement in this area?

Companies can leverage technology and data analytics by implementing employee feedback surveys, sentiment analysis tools, and performance tracking systems to monitor new employees' emotional investment and sense of purpose. These tools can provide valuable insights into employees' attitudes, motivations, and engagement levels, helping companies understand how to better support and motivate their workforce. Platforms like employee engagement software, communication tools, and collaboration platforms can also be effective in enhancing employee engagement by facilitating open communication, recognition, and collaboration among team members, ultimately fostering a sense of purpose and alignment towards achieving customer experience goals.