In what ways can teams leverage technology to streamline the process of collecting and analyzing customer feedback in order to make data-driven decisions for continuous improvement in their innovation and service enhancements?
Teams can leverage technology by using online survey tools to collect customer feedback efficiently. They can also utilize data analytics software to analyze the feedback and identify trends or patterns. Additionally, teams can use customer relationship management (CRM) systems to track and manage customer interactions and feedback. By integrating these technologies, teams can make data-driven decisions to continuously improve their innovation and service enhancements based on customer insights.
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