How can organizations leverage technology to enhance cross-functional collaboration while also ensuring data security and privacy for employees in different CX-relevant roles?

Organizations can leverage technology by implementing secure communication and collaboration tools that allow employees in different roles to easily share information and work together. Additionally, they can use data encryption and access controls to protect sensitive information and ensure data security and privacy. Regular training and awareness programs can also help employees understand the importance of data security and privacy in their cross-functional collaboration efforts. By integrating security measures into their technology solutions and promoting a culture of data protection, organizations can enhance collaboration while safeguarding employee data.