In what ways can businesses use social media influencers to increase customer engagement and improve their Net Promoter Scores?

Businesses can use social media influencers to increase customer engagement by partnering with influencers who have a large and engaged following that aligns with their target audience. By collaborating with influencers to create authentic and engaging content, businesses can reach a wider audience and generate interest in their products or services. This can ultimately lead to an increase in customer engagement and improve Net Promoter Scores as satisfied customers are more likely to recommend the brand to others.