In what ways can frontline employees leverage the support of middle management to help champion their feedback-driven ideas within the organization and overcome resistance from higher levels of leadership?

Frontline employees can leverage the support of middle management by clearly articulating the value and benefits of their feedback-driven ideas to both middle management and higher levels of leadership. Middle management can help champion these ideas by advocating for them in meetings and discussions with senior leadership, providing resources and support to frontline employees to implement their ideas, and highlighting the positive impact of these ideas on key performance metrics. By working together with middle management, frontline employees can build a strong case for their ideas and navigate any resistance from higher levels of leadership more effectively.