How can companies effectively leverage employee satisfaction to enhance brand reputation and attract new customers?

Companies can effectively leverage employee satisfaction by creating a positive work environment that fosters employee engagement and loyalty. Happy employees are more likely to provide excellent customer service, leading to positive interactions that enhance brand reputation. This positive reputation can attract new customers who are drawn to companies with a strong commitment to employee satisfaction. By prioritizing employee well-being and satisfaction, companies can create a cycle of positive experiences that ultimately benefit both employees and customers.