In what ways can companies leverage the power of CX ambassadors to not only enhance customer trust and brand loyalty, but also drive positive word-of-mouth marketing and attract new customers to their brand?

Companies can leverage CX ambassadors by empowering them to share their positive experiences with the brand on social media and other platforms, which can help build trust and credibility among potential customers. By providing incentives or rewards for ambassadors who refer new customers, companies can drive positive word-of-mouth marketing and attract new customers. Additionally, companies can use ambassadors to gather feedback and insights from customers, which can help improve overall customer experience and strengthen brand loyalty. Overall, CX ambassadors can serve as valuable advocates for the brand, helping to increase customer trust, loyalty, and brand awareness.