How can job seekers leverage customer testimonials or references to stand out in a competitive job market and showcase their ability to effectively communicate and prioritize customer satisfaction?

Job seekers can leverage customer testimonials or references by including them in their resume or cover letter to provide concrete evidence of their ability to prioritize customer satisfaction. By showcasing positive feedback from previous customers, job seekers can demonstrate their strong communication skills and ability to build relationships. Additionally, including references from satisfied customers can set job seekers apart from other candidates by highlighting their track record of delivering exceptional service and exceeding customer expectations.