In what ways can CX ambassadors leverage AI and VR technologies to enhance the overall customer journey, from initial interaction to post-purchase support, in order to create a seamless and unforgettable experience for customers?

CX ambassadors can leverage AI technologies to personalize customer interactions by analyzing data and predicting customer preferences, enabling them to provide tailored recommendations and solutions. VR technologies can be used to create immersive and interactive experiences for customers, allowing them to virtually explore products or services before making a purchase decision. By incorporating these technologies throughout the customer journey, CX ambassadors can enhance engagement, streamline processes, and provide consistent and exceptional support to customers, ultimately creating a seamless and unforgettable experience.