How can organizations ensure that their technology-driven collaboration and knowledge-sharing initiatives are effectively integrated into their overall business strategy and goals to maximize impact within their internal CX community network?

Organizations can ensure that their technology-driven collaboration and knowledge-sharing initiatives are effectively integrated into their overall business strategy and goals by first aligning these initiatives with the organization's mission and vision. They should also involve key stakeholders in the planning and implementation process to ensure buy-in and support. Additionally, organizations should regularly evaluate the impact of these initiatives on their internal CX community network and make adjustments as needed to maximize their effectiveness. Finally, providing training and resources to employees to encourage active participation in these initiatives can help drive success and ensure alignment with business goals.