In what ways can companies ensure that emotional intelligence training is integrated into their company culture and practices for long-term success and impact on employee and customer relations?

Companies can ensure that emotional intelligence training is integrated into their company culture and practices for long-term success and impact on employee and customer relations by first making it a core value of the organization. This can be done through leadership demonstrating and promoting emotional intelligence in their interactions. Additionally, companies can provide ongoing training and development opportunities for employees to enhance their emotional intelligence skills. Finally, incorporating emotional intelligence into performance evaluations and feedback processes can reinforce its importance in day-to-day operations.

Keywords

emotional intelligence company culture employee relations customer relations training integration

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