What innovative methods can companies use to gather feedback from employees and customers to evaluate the effectiveness of their training programs beyond traditional surveys and assessments?

Companies can utilize methods such as focus groups, one-on-one interviews, and suggestion boxes to gather feedback from employees and customers. They can also implement tools like social media monitoring, sentiment analysis, and online forums to gather real-time feedback. Additionally, companies can conduct post-training follow-up sessions to assess the application of newly acquired skills and knowledge in the workplace. By using a combination of these innovative methods, companies can gain a more comprehensive understanding of the effectiveness of their training programs beyond traditional surveys and assessments.