How can CX ambassadors encourage a culture of customer-centricity throughout the organization to ensure that every department prioritizes customer feedback in their decision-making processes?

CX ambassadors can encourage a culture of customer-centricity by consistently communicating the importance of customer feedback to all departments. They can provide training and resources to help employees understand the impact of customer feedback on business success. By leading by example and showcasing the positive outcomes of customer-centric decision-making, CX ambassadors can inspire other departments to prioritize customer feedback in their processes. Additionally, implementing recognition programs and incentives for departments that demonstrate a strong commitment to customer feedback can further reinforce a culture of customer-centricity throughout the organization.