How can businesses encourage a culture of collaboration and adaptability among employees to effectively navigate the tension between innovation and consistency in their internal processes?

Adaptability
Businesses can encourage a culture of collaboration and adaptability among employees by fostering open communication, promoting a growth mindset, and providing opportunities for cross-functional teamwork. By creating a supportive environment where employees feel empowered to share ideas and work together towards common goals, businesses can effectively navigate the tension between innovation and consistency in their internal processes. Additionally, implementing agile methodologies and encouraging experimentation can help employees adapt quickly to changing circumstances while still maintaining consistency in core operations.