In what ways can a CX Ambassador go above and beyond to exceed customer expectations and leave a lasting positive impression after resolving a customer's issue?

A CX Ambassador can go above and beyond by following up with the customer after the issue has been resolved to ensure their satisfaction. They can offer personalized solutions or recommendations to enhance the customer's experience. Additionally, they can proactively address any potential future issues or concerns the customer may have. By showing genuine care and empathy, a CX Ambassador can leave a lasting positive impression on the customer and build long-term loyalty.