How can leaders ensure that remote team members feel valued and connected to the company's mission and goals in order to drive employee engagement and ultimately enhance the customer experience?

Leaders can ensure that remote team members feel valued and connected by regularly communicating the company's mission and goals, providing opportunities for team members to share their perspectives and ideas, and recognizing and rewarding their contributions. They can also foster a sense of community through virtual team-building activities and creating channels for open and transparent communication. By prioritizing employee engagement and creating a strong sense of purpose and belonging, leaders can enhance the overall customer experience by ensuring that remote team members are motivated and aligned with the company's objectives.