How can companies ensure ongoing support and reinforcement of CX ambassador training to ensure long-term success and continued implementation of skills and strategies learned by employees?

Companies can ensure ongoing support and reinforcement of CX ambassador training by providing regular refresher courses and workshops to reinforce key skills and strategies. They can also establish a mentorship program where experienced CX ambassadors can guide and support new employees. Additionally, companies can create a feedback loop where employees can share their experiences and challenges, allowing for continuous improvement and learning. It is crucial for companies to recognize and reward employees who excel in their CX ambassador role, motivating them to continue implementing their skills effectively.