How can organizations ensure that their customized recognition and rewards programs are effectively motivating and engaging their CX ambassadors in the long term, rather than just providing short-term boosts in performance?

Organizations can ensure that their customized recognition and rewards programs are effectively motivating and engaging their CX ambassadors in the long term by aligning the rewards with the organization's values and goals. Regularly evaluating and updating the program based on feedback from the ambassadors can also help maintain motivation over time. Providing meaningful and personalized rewards that cater to the individual preferences and interests of the ambassadors can further enhance long-term engagement and motivation. Additionally, fostering a culture of appreciation and recognition beyond formal rewards programs can help create a sustainable and engaging environment for CX ambassadors.