How can companies ensure that their technology-enhanced CX awards program remains inclusive and accessible to all employees, including those who may not be as tech-savvy or have limited access to digital resources?

Companies can ensure inclusivity in their technology-enhanced CX awards program by providing training and support for employees who may not be as tech-savvy. This can include workshops, tutorials, and one-on-one assistance. Additionally, companies should offer alternative methods for participation, such as paper-based submissions or in-person presentations. It is important to regularly gather feedback from employees to identify any barriers to access and make necessary adjustments to ensure everyone can participate and benefit from the program.