"How can companies ensure that their recognition program is inclusive and effective for all employees, regardless of their individual preferences or motivations, in order to boost overall morale and performance in customer service?"

Companies can ensure their recognition program is inclusive and effective by offering a variety of recognition options to cater to different preferences and motivations. This can include personalized rewards, public recognition, team celebrations, and career development opportunities. Regularly gathering feedback from employees and adjusting the program accordingly will help ensure it remains relevant and impactful. By creating a culture of appreciation and recognition that values all employees' contributions, companies can boost overall morale and performance in customer service.