How can companies ensure continuous engagement and participation within their internal CX community network to sustain ongoing improvements in customer experience across the organization?

Companies can ensure continuous engagement and participation within their internal CX community network by providing regular updates, feedback sessions, and recognition for contributions. Encouraging open communication, collaboration, and sharing of best practices among members can also help sustain ongoing improvements in customer experience. Additionally, creating a culture that values and prioritizes customer experience, as well as setting clear goals and objectives for the community network, can further drive engagement and participation. Regular training, workshops, and opportunities for skill development can also help keep members engaged and motivated to contribute to improving customer experience.