How can companies ensure sustained engagement and participation within their internal CX community network after implementing innovative collaboration methods?

Companies can ensure sustained engagement and participation within their internal CX community network by regularly communicating the benefits of the collaboration methods to employees, providing ongoing training and support to help them navigate and utilize the new tools effectively, creating a culture of recognition and rewards for active participation, and fostering a sense of ownership and belonging within the community by encouraging employees to contribute ideas and feedback. Additionally, it is important to continuously monitor and analyze engagement metrics to identify areas for improvement and make adjustments as needed to keep employees engaged and motivated.