How can companies ensure that their employees are effectively utilizing the technology and digital tools provided for continuous learning and development as CX ambassadors in today's fast-paced business environment?

Companies can ensure that their employees are effectively utilizing technology and digital tools for continuous learning and development by providing comprehensive training and support. This includes offering regular workshops, webinars, and resources to help employees understand how to use the tools effectively. Additionally, companies can create a culture that values continuous learning and encourages employees to stay up-to-date with industry trends and best practices. Regular feedback and performance evaluations can also help ensure that employees are using technology effectively as CX ambassadors in today's fast-paced business environment.