How can organizations ensure that their recognition and rewards programs for CX ambassadors are not only driving employee motivation and engagement, but also fostering a positive company culture and sense of community within the organization?

Organizations can ensure that their recognition and rewards programs for CX ambassadors are driving employee motivation and engagement by aligning them with the company's values and goals. They can also make sure the programs are fair, transparent, and inclusive to encourage participation from all employees. To foster a positive company culture and sense of community, organizations can involve employees in the design and implementation of the programs, provide opportunities for peer-to-peer recognition, and celebrate successes as a team. Additionally, creating a supportive and collaborative work environment where employees feel valued and appreciated can further enhance the impact of recognition and rewards programs on company culture and community.