How can companies ensure that their recognition programs for employees who excel in customer experience promotion are not only effective in the short term, but also sustainable and impactful in the long run?

Companies can ensure the sustainability and impact of their recognition programs for employees who excel in customer experience promotion by aligning them with the organization's values and goals. This will help create a culture of continuous improvement and motivation. Additionally, providing ongoing training and development opportunities for these employees can help them stay engaged and continue to excel in their roles. Finally, regularly evaluating and adjusting the recognition programs based on feedback and results will ensure they remain relevant and effective in the long run.