How can companies ensure that their CX awards program not only boosts employee engagement, but also fosters a strong connection between employees and the organization's core values and mission?

Companies can ensure that their CX awards program boosts employee engagement and fosters a strong connection to core values and mission by aligning recognition with behaviors that embody these values. By tying awards to specific actions or behaviors that support the organization's mission, employees will understand the importance of these values in their day-to-day work. Additionally, involving employees in the nomination and selection process for awards can help create a sense of ownership and pride in the program. Finally, regularly communicating the impact of the awards program on the organization's overall goals and objectives can reinforce the connection between employee recognition and the company's mission.