How can businesses ensure that their selected CX ambassadors continue to stay motivated and engaged in enhancing customer experience over time?

Businesses can ensure that their selected CX ambassadors stay motivated and engaged by providing ongoing training and development opportunities to keep them updated on best practices and new strategies. Recognizing and rewarding their efforts through incentives, bonuses, or promotions can also help keep them motivated. Creating a supportive and collaborative work environment where ambassadors feel valued and heard can further enhance their engagement in enhancing customer experience. Regular feedback and communication channels should be established to address any concerns or challenges they may face, ensuring they feel supported in their role.