How can companies ensure that their CX Ambassadors stay up-to-date with the latest technological advancements and are able to provide cutting-edge solutions to customers in the ever-changing digital landscape?

Companies can ensure that their CX Ambassadors stay up-to-date with the latest technological advancements by providing ongoing training and development opportunities. This can include regular workshops, webinars, and access to online resources. Additionally, companies can encourage their CX Ambassadors to attend industry conferences and networking events to stay informed about emerging trends. It is also important for companies to foster a culture of innovation and continuous learning within their organization to ensure that CX Ambassadors are equipped to provide cutting-edge solutions to customers in the ever-changing digital landscape.