How can companies ensure that cross-departmental collaboration remains a priority and continues to drive success in enhancing the customer experience and ultimately growing the business in the long term?

Companies can ensure cross-departmental collaboration remains a priority by establishing clear communication channels, fostering a culture of teamwork and mutual respect among departments, and setting shared goals and objectives that align with enhancing the customer experience. Regular meetings and check-ins between departments can help keep everyone on the same page and ensure collaboration remains a focus. Providing opportunities for cross-training and skill development can also help employees understand the importance of working together towards a common goal, ultimately driving success in growing the business in the long term.