"How can organizations ensure that their CX ambassadors feel empowered and valued in their role, while also maintaining a consistent level of support and guidance to help them deliver exceptional customer experiences?"

Organizations can ensure their CX ambassadors feel empowered and valued by providing them with clear goals and expectations, recognizing their contributions, and offering opportunities for growth and development. Consistent support and guidance can be maintained through regular training, communication, and feedback mechanisms to help ambassadors navigate challenges and improve their skills. By fostering a culture of trust, collaboration, and appreciation, organizations can create a supportive environment that motivates CX ambassadors to consistently deliver exceptional customer experiences.