How can organizations effectively cultivate a sense of purpose and belonging among new employees to enhance their emotional connection to the company's CX goals and drive sustained motivation?

Organizations can cultivate a sense of purpose and belonging among new employees by clearly communicating the company's mission, values, and goals from the start. Providing opportunities for new employees to connect with colleagues, participate in team-building activities, and receive mentorship can help foster a sense of belonging. Encouraging open communication, feedback, and recognition can also help new employees feel valued and engaged, leading to a stronger emotional connection to the company's customer experience goals and sustained motivation.