How can practicing active listening in difficult conversations help individuals strengthen their emotional intelligence and enhance their conflict resolution skills?

Practicing active listening in difficult conversations can help individuals strengthen their emotional intelligence by allowing them to better understand and empathize with the other person's perspective. This can help build trust and rapport, leading to more effective communication and conflict resolution. By actively listening, individuals can also regulate their own emotions and respond more thoughtfully, rather than reacting impulsively. Overall, active listening fosters a more collaborative and respectful approach to resolving conflicts, ultimately enhancing emotional intelligence and conflict resolution skills.