In what ways can companies utilize virtual reality technology to enhance the customer experience in a remote or socially distanced setting, while still maintaining a personal touch?

Remote Setting
Companies can utilize virtual reality technology to enhance the customer experience by offering virtual tours of their products or services, allowing customers to explore and interact with them from the comfort of their own homes. They can also create virtual events or experiences that provide a personalized touch, such as virtual consultations or personalized virtual shopping experiences. Additionally, companies can use virtual reality to create immersive and engaging customer support experiences, where customers can receive assistance and guidance in a more interactive and personalized way.