In addition to providing multilingual customer service representatives and translated materials, how else can businesses proactively address language barriers to enhance the overall customer experience for their diverse customer base?

A: Businesses can invest in language training programs for their employees to improve communication skills, utilize technology such as language translation apps or devices to facilitate real-time communication, and offer self-service options in multiple languages to empower customers to find information independently. Additionally, creating a welcoming and inclusive environment that celebrates diversity can help build trust and rapport with customers from different linguistic backgrounds.