How can companies ensure that remote employees feel engaged and motivated to deliver exceptional customer service while working in a virtual environment?

Companies can ensure remote employees feel engaged and motivated by fostering open communication through regular check-ins, team meetings, and feedback sessions. Providing opportunities for professional development and training can also help keep remote employees motivated and engaged. Recognizing and rewarding exceptional performance, as well as creating a positive company culture that values remote workers, can further encourage employees to deliver exceptional customer service while working in a virtual environment.