How can a company go beyond traditional recognition programs like "CX-Hero of the Month" to ensure that all employees feel valued and appreciated for their contributions, especially those who may not receive as much visibility or recognition in their roles?

A company can go beyond traditional recognition programs by implementing a more inclusive and personalized approach to recognition. This can include regular feedback sessions, peer-to-peer recognition programs, and team-based recognition initiatives. Additionally, providing opportunities for professional development, career advancement, and meaningful work assignments can help employees feel valued and appreciated. It is important for leaders to actively communicate appreciation and recognition to all employees, not just those in high-visibility roles, to foster a culture of appreciation and inclusivity.