In what ways can companies effectively communicate the importance of combating CX fatigue among employees to ensure a strong organizational focus on delivering exceptional customer experiences?

Companies can effectively communicate the importance of combating CX fatigue among employees by providing regular training and resources on the impact of burnout on customer experiences. They can also create a culture that values work-life balance and encourages open communication about stress and workload. Additionally, companies can recognize and reward employees who consistently deliver exceptional customer experiences, reinforcing the importance of their efforts. By promoting a supportive and collaborative work environment, companies can ensure that employees remain engaged and motivated to prioritize delivering exceptional customer experiences.