How can organizations ensure that recognition programs like "CX-Hero of the Month" are inclusive and equitable, taking into consideration the diverse talents and contributions of all employees?

Organizations can ensure that recognition programs like "CX-Hero of the Month" are inclusive and equitable by establishing clear criteria for selection that focus on a diverse range of talents and contributions. They can also involve employees in the nomination and selection process to ensure that a variety of perspectives are considered. Additionally, organizations should provide training and resources to help employees understand the importance of diversity and inclusion in recognition programs. Finally, regular evaluation and feedback mechanisms can help identify any biases or gaps in the program and make necessary adjustments to ensure fairness and equity.