How can organizations effectively communicate the success and impact of their recognition and reward programs for CX ambassadors to internal stakeholders, such as senior management and frontline employees, in order to ensure continued support and investment in the program?

Organizations can effectively communicate the success and impact of their recognition and reward programs for CX ambassadors to internal stakeholders by providing regular updates and reports on key performance metrics and outcomes. They can also share success stories and testimonials from both customers and employees to showcase the positive impact of the program. Additionally, organizing events or meetings to celebrate achievements and milestones can help reinforce the value of the program to senior management and frontline employees. It is important to tailor the communication strategy to the specific needs and interests of each stakeholder group to ensure continued support and investment in the program.