How can companies ensure that their privacy and security protocols are effectively communicated and understood by customers who may not be tech-savvy or familiar with cybersecurity terms?

Companies can ensure that their privacy and security protocols are effectively communicated to non-tech-savvy customers by using clear and simple language in their communications. This may involve providing examples or analogies to help customers understand complex terms. Companies can also offer educational resources or training sessions to help customers better understand how to protect their personal information. Additionally, using visual aids or infographics can help simplify the information and make it more accessible to a wider audience.