How can integrating empathy into company culture not only benefit internal relationships between coworkers, but also improve external relationships with clients and partners, ultimately leading to greater business success?

Integrating empathy into company culture can improve internal relationships between coworkers by fostering understanding, collaboration, and a positive work environment. This can lead to increased teamwork, communication, and overall job satisfaction among employees. When employees feel valued and supported, they are more likely to deliver exceptional customer service and build stronger relationships with clients and partners. Ultimately, this can result in increased client loyalty, trust, and satisfaction, leading to greater business success through repeat business, referrals, and positive word-of-mouth marketing.