How can businesses ensure that they are using technology in a way that enhances customer experience without compromising customer privacy or data security?

Businesses can ensure they are using technology to enhance customer experience while protecting privacy and data security by implementing strict data protection policies and procedures. They should regularly update their security measures to stay ahead of potential threats and ensure compliance with data protection regulations. Businesses can also prioritize transparency with customers about how their data is being used and provide options for customers to control their data. Additionally, conducting regular security audits and training employees on data protection best practices can help mitigate risks and maintain trust with customers.