How can a CX Ambassador balance the use of technology with personalized human interaction to create a seamless customer experience?

A CX Ambassador can balance the use of technology with personalized human interaction by leveraging technology to gather customer data and preferences, allowing them to tailor interactions accordingly. They can use technology to automate repetitive tasks, freeing up time for more personalized interactions with customers. By combining technology with human touchpoints, CX Ambassadors can create a seamless customer experience that feels both efficient and personalized, ultimately building stronger relationships with customers.