How can companies effectively balance the use of technology in collecting customer feedback for employee evaluations with the importance of maintaining a personal touch and human connection in the feedback process?

Companies can effectively balance the use of technology in collecting customer feedback for employee evaluations by incorporating a combination of automated surveys and personal interactions. Utilizing technology for data collection can provide valuable insights quickly and efficiently, while maintaining a personal touch through face-to-face meetings or personalized follow-ups can help foster a human connection and build trust with employees. It is essential for companies to strike a balance between leveraging technology for data collection and maintaining a personal touch to ensure that employees feel valued and supported throughout the feedback process.