How can organizations effectively balance individual recognition and team-based recognition in their customer service programs to foster a sense of camaraderie and collaboration among team members?

Organizations can effectively balance individual recognition and team-based recognition by implementing a combination of both types of recognition in their customer service programs. This can be achieved by recognizing individual achievements that contribute to the overall success of the team, as well as acknowledging team efforts that lead to exceptional customer service outcomes. By highlighting both individual and team accomplishments, organizations can foster a sense of camaraderie and collaboration among team members, as each member feels valued for their unique contributions while also being part of a cohesive team working towards a common goal.