How can companies strike a balance between utilizing customer data to personalize virtual customer experiences and respecting customer privacy in a remote setting?

Companies can strike a balance by obtaining customer consent before collecting data, being transparent about how the data will be used, and giving customers control over their data. They can also prioritize data security measures to protect customer information and comply with privacy regulations. Additionally, companies can use anonymized data or aggregate data to personalize experiences without compromising individual privacy. Regularly reviewing and updating privacy policies and practices can help maintain trust with customers in a remote setting.