How can companies ensure they maintain a balance between convenience and privacy when accessing customer information for their employees, in order to avoid potential consequences such as breaches of trust, legal repercussions, and decreased morale?

Companies can maintain a balance between convenience and privacy by implementing strict data access controls and limiting employee access to only necessary customer information. They should also provide thorough training on data privacy and security protocols to ensure employees understand the importance of safeguarding customer information. Regularly auditing and monitoring access to customer data can help identify and address any potential breaches or misuse. Additionally, companies should be transparent with customers about how their information is being used and ensure that their privacy rights are respected at all times.