How can organizations ensure that their technology initiatives for employee engagement align with their overall business objectives and customer experience strategy in today's rapidly evolving digital landscape?

Organizations can ensure that their technology initiatives for employee engagement align with their overall business objectives and customer experience strategy by first clearly defining their goals and objectives for both employee engagement and customer experience. They should then assess their current technology capabilities and identify any gaps that need to be filled to support these initiatives. It is important to involve employees at all levels in the planning and implementation process to ensure buy-in and alignment with the organization's goals. Regular monitoring and evaluation of the technology initiatives will also help ensure that they remain aligned with the organization's overall business objectives and customer experience strategy in today's rapidly evolving digital landscape.

Keywords

technology initiatives employee engagement business objectives customer experience strategy digital landscape

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