How can leaders ensure that their remote teams are effectively aligned with the organization's customer experience goals and values to maintain a consistent "CX spark"?

Leaders can ensure that their remote teams are effectively aligned with the organization's customer experience goals and values by clearly communicating expectations, providing regular feedback, and fostering a culture of collaboration and accountability. They can also leverage technology to facilitate communication and collaboration among team members, as well as monitor performance and provide necessary support. Additionally, leaders should lead by example and consistently reinforce the importance of customer experience in all team interactions and decision-making processes to maintain a consistent "CX spark."