How can organizations ensure that their recognition and rewards programs for CX ambassadors are aligned with the values and goals of the company to maximize employee motivation and engagement?

Organizations can ensure that their recognition and rewards programs for CX ambassadors are aligned with the values and goals of the company by clearly defining the desired behaviors and outcomes that are in line with the company's mission and vision. They can also involve employees in the design and implementation of the programs to ensure they are meaningful and relevant. Additionally, regular communication and feedback on performance can help reinforce the connection between the rewards and the company's values and goals. Lastly, organizations can regularly evaluate the effectiveness of the programs and make adjustments as needed to ensure they are driving employee motivation and engagement.